Steps to Inbound Loyalty
Use Design Thinking
3 of 4 : Building Rapport
You need to show your clients that you really care about them on a personal level.
This is the oldest trick in the box but in fact it is not a trick it is a virtue. You need to show your clients that you really care about them on a personal level, call them on special occasions like their birthdays or when they post about their children’s achievement or a business success, in this world it is easy to keep up with these sort of things but at the same time very common to ignore them; Put a little effort and be sure that it will guarantees they always think of you and your business as a real friend and not a money sucking overhead creating machine.
We train your business to systematically gather information about your client’s life and hobbies and also keep up with the list of who and why to call and make a good impression that lasts forever the key is to remember that this call should be real in fact if you really don't care enough about your client personally you must stop working with them because the final result will definitely suck. By the way no, we are not in the hacking business! people usually share this information for the world to see but others ignore it because they are busy taking selfies and loving themselves and this is where you should be different.